| Full Name: | |
| E-Mail Address and telephone: | |
| What type of service did you use and when
did you use it? | |
| Describe your experience with services
provided by this office. | |
| Compared to other lawyers
or title companies I have personally used, you were: | Much better than the other services. |
| Better than the other services. |
| A better value than the other services. |
| Good services, but more expensive. |
| One or two things need improvement to compare favorably. |
| My experience was better elsewhere. |
| I haven't had personal experience, but from general knowledge, you are a better value. |
| I haven't had personal experience, but from general knowledge, I expected more. |
| How would you rate your general
satisfaction? | A - Pleased |
| B
- Satisfied |
| C - Services need improvement. |
| D - I had problems with the service which were resolved. |
| F - Please see my written comment for details. |
| What were the areas you would most like
to see improved? | |
| What aspects did you like the most about
your experience? | |
| Was there a particular person who especially
made your experience better, and how? | |
| Would you use this office
again? | Yes |
| Maybe |
| No |
| Would you refer a friend to
this office? | Oh, Very Yes: I would enthusiastically refer a friend or my company business. |
| Yes, I would refer a friend or my company business. |
| No |
| I would have paid more and been happier
if you would have: | |
| I would have been happier if I paid less
for: | |
| I need a will. | |
| I haven't paid my entire bill yet, but I know that
I can still call about legal matters if I need legal services. | |
| Mark all of the following which describe you: Returning
Legal Client | |
| I hired the lawyer for the specific service discussed. | |
| I referred the client or customer to your office. | |
| I am a real estate broker or agent. | |
| I am a lawyer. | |
| I am with a lender. | |
| I bought real estate and received a title policy. | |
| I sold real property with a title policy. | |
| I (or my friend or family) was on the opposing side
of a legal matter you handled. | |
| I am an independent third party. | |
| How did you come to use our services?
Who referred you? | |
| I am a personal friend or relative of: | |
| |
